How-to submit support request
If you did not find the answer to your question in our helpdesk, you can submit a support request from your online administration interface.
Please login to https://autotuner-tool.com/login and click on "support".
To open a new support request, click the "Add" button.
Then, carefully complete all required fields. This will allow our team to process your request more efficiently.
The information provided in each support request will help technicians to solve your problem faster.
Be sure to be clear and precise in the description of the problem encountered and always send an export of the logs file when it is available.
You do not have the opportunity to submit a support request if your tool has not been previously linked to your Autotuner account. To do this, send us an email with the serial number of your tool as well as the email address used by your Autotuner account.
Please login to https://autotuner-tool.com/login and click on "support".
To open a new support request, click the "Add" button.
Then, carefully complete all required fields. This will allow our team to process your request more efficiently.
The information provided in each support request will help technicians to solve your problem faster.
Be sure to be clear and precise in the description of the problem encountered and always send an export of the logs file when it is available.
You do not have the opportunity to submit a support request if your tool has not been previously linked to your Autotuner account. To do this, send us an email with the serial number of your tool as well as the email address used by your Autotuner account.
Updated on: 30/01/2019